What is the email relay and how does it work?

Edited

When you apply for a role through Shoutt, we automatically generate a unique email address for that application. This is your relay address. When you use the Shoutt browser extension to fill in your application form, we insert it automatically as your contact email and you cannot edit this. Your personal email address is never shared with the employer unless you choose to share it later.

What happens when a recruiter replies

When a recruiter or hiring manager responds to your application, their reply goes straight to your personal inbox as normal. A copy is also logged in your Shoutt dashboard against that application, so everything stays organised in one place without you having to do anything.

Replying to recruiters

You can reply directly from your own email as normal. Nothing changes about how you communicate.

What the recruiter sees

Recruiters cannot see that you are using Shoutt, or that email forwarding is taking place. Once a role has been accepted and contracts signed, you can share your personal email directly if you prefer to communicate outside of Shoutt from that point.

Why we do this

The relay serves a few purposes.

  1. It keeps your personal email private until you choose to share it.

  2. It keeps your dashboard up to date automatically so nothing gets lost.

  3. It enables us to generate your interview prep materials when a response comes in.

  4. It allows us to verify placements, which is what enables us to charge nothing upfront and only take a success fee when you actually land a role.

Do I need to set anything up?

No. The relay address is generated automatically for each application and inserted by the extension. There is nothing you need to configure.

Was this article helpful?

Sorry about that! Care to tell us more?

Thanks for the feedback!

There was an issue submitting your feedback
Please check your connection and try again.